Recent Posts

Dealing with fire damage

1/25/2021 (Permalink)

Fire Damage in Long Beach California Dealing with fire damage.

We should mention that every situation will be different depending on the severity of the fire damage incident, the bigger and hotter the fire the more difficult it will be in removing smoke odor as higher temperatures cause the pores of materials to open up more and thus absorbing more of the smoke odor. However, proper smoke odor removal will entail a combination of tactics including cleaning, deodorizing, and sealing of materials.

Basics you should know about fire damage restoration: The process involved will definitely differ depending on the severity and size of the fire and damage caused. However the principles of fire damage restoration will for the most part be the same. Like in most restoration projects the main goal we are trying to reach is preloss condition, that is you want your property to be restored back to how it was before the damages occurred; you want it to be safe, clean, free of smoky odors, and of course looking like It never even happened.

Water damage in Long Beach area

1/25/2021 (Permalink)

Water damage from pipe Water damage in Long Beach, California.

About 40% of all homeowners have experienced a loss from water damage. It can spread contamination, ruin your paint and damage your wood. The good news is that 93% of all water damage could have been prevented with the right knowledge. How can you protect your home from residential water damage? Here are seven ways to prepare. Plumbing systems, especially in older homes, are susceptible to stoppages and damage. To prevent plumbing problems before they start, be on the lookout for cracks, bulges, stains and other signs of moisture on your ceiling or floors. If you spot a leak, it could be a sign that there is damage in other areas as well. Spikes in your water bill could mean you have additional damage to your landscaping, flooring and foundation. Look out for pipes in areas prone to collecting water, such as crawl spaces, cabinets and attics. If you see any signs of water damage, call a plumber right away to avoid larger problems in the future. Be sure to check and insulate your pipes every year before winter begins. Pipes can rupture and freeze within a few hours, soaking your entire house


1/25/2021 (Permalink)

Certified: SERVPRO Cleaned seal Certified: SERVPRO Cleaned

SERVPRO offers both credit and non-credit courses for insurance agents, insurance adjusters and Real Estate professionals. The CE courses provide you with information to better service your customers.

These programs are designed to improve the knowledge of your staff regarding emergency mitigation.  Here are some of the CE courses that are offered by SERVPRO

  • Fire Damage Restoration
  • Understanding Mold in the Restoration Industry
  • Restorative Drying for Water Damage
  • Mitigation Awareness Response Seminar
  • Biohazard Cleanup

Insurance Resources

Continuing Education Courses (CE) are available nearly every month at locations throughout the United States. To review the course offerings, please choose your region below:

The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses. The Employee Certification Training is a voluntary, self-paced program designed for SERVPRO Franchise employees. Certification is awarded after successful completion of course materials and an examination.

Expert Technician

1/19/2021 (Permalink)

Residential Water Damage Water damage in Long Beach, CA

Water damage restoration (as a more specialized form of property restoration) is a fairly new and growing industry. But because of its unpredictable nature, many water restoration technicians find it challenging to find a consistent job. 

Why unpredictable?

Despite many people experiencing water damage issues in their homes or workplaces, calling a water restoration technician is something they wouldn’t normally consider unless their property is devastated by a flood. In most cases, people will reach out to their local handyman or plumber to get rid of broken pipes, mold problems, or a leaky foundation. 

If they do deal with severe water damage, it’s usually an emergency. And having no time to research for restoration companies, homeowners will resort to their home insurance provider or plumber for .

All these affect every water damage restoration company’s ability to scale. As a result, the demand for water damage restoration jobs hasn’t increased much in the past years.

For more information please contact our expert technicians at 562-506-4992.

Why SERVPRO Northwest Long Beach

1/19/2021 (Permalink)

Cleaning Deep Cleaning in Long Beach, CA

SERVPRO provides residential and commercial water, fire, mold cleanup, and restoration services. Specialty services are provided by many franchises, such as biohazard cleanup, document restoration, electronics restoration, dry cleaning, and reconstruction.

Despite the franchise structure of numerous relatively small entities, SERVPRO has the capacity and organizational competence to respond to large-scale disasters, including major corporate and government contracts after Hurricane Katrina in 2005[13] and Hurricane Ike in 2008.[14][5] SERVPRO was contracted for drainage and restoration by government, commercial entities and numerous households after the 2010 Tennessee floods.[15] Similarly, SERVPRO was involved in restoration and reconstruction after Superstorm Sandy

A testimony from a customer: Thank you very much for introducing me to Henry and his team at SERVPRO Northwest Long Beach. Very pleased! The team were all very polite and professional, assisted each other as needed. Very stained room looks brand new! I look forward to working with you again. For more detail contact out office at 562-506-4992

Water damage restoration

1/9/2021 (Permalink)

Water Damage Extracting Water

The most common and invasive type of damage that can happen in any home is water damage. It can occur due to natural conditions, such as heavy rain or flooding, or can be due to internal issues, such as leaking pipes, roofs, or fixtures. 

Water damage ruins most homes without the owner knowing. If you find yourself in this situation, do not attempt to address it on your own. Instead, hire a water restoration specialist to handle the problem and restore your home. 

Here is why hiring a professional is a better decision than fixing the problem yourself: 

 Water damage restoration professionals are called professionals for a reason. They have the right equipment to ensure that water and moisture from your home are fully removed. The state-of-the-art equipment they use is consists of the following: 

Having a right equipment is the key 

  • Shop vacs: This is a special kind of vacuum that can suck up liquid. 
  • Air movers: These help with the drying process by facilitating evaporation. They also bring down the humidity level in your home to an acceptable level. 
  • Powerful dehumidifiers: These are used for removing water in the air, structural elements, and other furnishings in your home. 
  • Water damage restoration professionals know how urgent water damage is, and a quick response is crucial to ensure that the damage will not spread further. It will only take them around two to four hours to contain the damage and prevent it from reaching other parts of the house. 
  • These professionals arrive in teams that take care of various aspects that need immediate attention. This strategy can shorten the drying time and speed up the restoration process 
  • The worst thing that can happen from water damage is the growth of mold and mildew, and restoration professionals know this and will work quickly to address it. Using the right equipment and cleaning products, they will start their mold remediation once the water damage is under control. This part should only be handled by professionals since the materials they use can be hazardous to one’s health if mishandled or misused. 


1/9/2021 (Permalink)

SERVPRO service van on site Fleet Vehicle.

SERVPRO has been redefining the mitigation and restoration. The National Training Center teaches restoration and mitigation skills to Franchise Owners and insurance industry employees. 

SERVPRO franchise receives a certificate after completion of course materials and an examination, Including; Crew Training, Fire Restoration, Water Restoration, Carpet and Upholstery Cleaning. 

A 15 day in-house, hands-on training program at our corporate training facility, designed primarily for franchise employees, Including; Fire Restoration, Water Restoration, Mold Mitigation. 

The IICRC, or the Institute of Inspection, Cleaning and Restoration Certification, is a certifying body for the cleaning and restoration industry. 

SERVPRO is an approved IICRC Training School that offers year-around classes in the following categories; Fire Restoration, Water Restoration, Applied Structural Drying. 

The Employee Certification Training is a voluntary, self-paced program designed for SERVPRO Franchise employees. Certification is awarded after successful completion of course materials and an examination. Modules include: 

  • Crew Training 
  • Fire Restoration 
  • Water Restoration 
  • Carpet & Upholstery Cleaning 

 Continuing Education Classes 

SERVPRO offers both credit and noncredit courses for insurance agents, insurance adjusters, real estate professionals, and Franchise staff. These programs are designed to improve knowledge of emergency mitigation. Courses include: 

  • Water Damage Restoration 
  • Fire Damage Restoration 
  • Understanding Mold in the Restoration Industry 
  • Restorative Drying for Loss Control 
  • Mitigation Awareness Response Seminar (non-credit course) 


All of our staff have access to web-based training. This voluntary program is designed to be an ongoing, self-paced coaching series for a Franchise's employees. Video presentations and support materials are followed by a knowledge test at the end of each module. This keeps our technicians and office staff up to speed on industry standards and the professional quality you expect. 

 In many cleaning and restoration situations, immediate action is needed. With over 1,700 U.S. and Canadian Franchise locations, SERVPRO is strategically positioned to be faster to any size emergency. An immediate response helps to minimize the damage and the cleaning and restoration costs. 

Water is particularly invasive, quickly spreading throughout your property and being absorbed into floors, walls, furniture, etc. SERVPRO of Northwest Long Beach arrives quickly and starts the water extraction process almost immediately. 

Water damage in Long Beach California

10/13/2020 (Permalink)

Water damage from pipe Water damage in the ceiling.

Most Common Causes of Residential Water Damage

Majority of all homeowners have experienced a loss from water damage. It can spread contamination, ruin your paint and damage our floor. The good news is that 93% of all water damage could have been prevented with the right knowledge.

Plumbing systems, especially in older homes, are susceptible to stoppages and damage. To prevent plumbing problems before they start, be on the lookout for cracks, bulges, stains and other signs of moisture on your ceiling or floors.

Appliances get older, their pipes can rust and their hoses can weaken. Dishwasher leaks can leave an unwelcome puddle on your kitchen floor. Common causes include worn gaskets, broken doors and clogged drains. It can cause damage to your tile, electrical wiring and paint.

Bathroom and sink drains can become quickly clogged with dirt, grease, hair and other substances. Pipes can break down, and structural damage is common. If drain clogs are not cleared, problems such as disease, sickness and aggravated health conditions could occur. If left unchecked, clogged drains can cause damage to other places in your home.

Heating, ventilation and air-conditioning systems within your home can cause floods. Be sure to have these systems inspected and cleaned regularly. If you know there is an impending storm, shut off your central air conditioning to prevent damage and risk of electrocution.


8/20/2020 (Permalink)

Certified: SERVPRO Cleaned seal Certified: SERVPRO Cleaned seal

The coronavirus pandemic has ushered in a new perspective as we all strive to get back to work, get back out, and get back to business. As we move toward this new normal, it’s hard to know just what your customers expect, and what you need to do as a business owner to make them feel comfortable about visiting your storefront again.

The U.S. Department of Labor’s Occupational and Safety Health Administration (OSHA) provides the latest information on the COVID-19 outbreak and its impact on workers and employers. Access content on risks and transmissibility, OSHA Standards, worker’s rights, and medical and preventative steps. Visit

The Centers for Disease Control (CDC) recently published Environmental Cleaning and Disinfection Recommendations for community facilities, but the information is relevant to all commercial cleaning operations. It covers cleaning and disinfecting protocols, recommended protective equipment and hygiene practices, and employer considerations. On Wednesday, April 1, the agency issued new guidance on the timing of disinfection after a suspected/confirmed COVID-19 case. 

While maybe not an obvious choice for cleaning information, the EPA does have good online resources on which disinfectants are most effective against SARS-CoV-2. As Brain Corp’s cleaning expert Chris Wright mentioned in his blog this week, “COVID-19 Best Practice Tips for Robotic Floor Care,” retailers and other businesses need to start adopting the same rigorous cleaning approaches as hospitals do. This includes adding a hospital-grade neutral disinfectant to robotic floor care units, instead of just water.

Storm in Long Beach, California

8/20/2020 (Permalink)

Storm damage Storm Long Beach, California

Natural disasters like storms can put pressure on a city's infrastructure and sewage system. In severe cases, this pressure can cause systems to fail and result in flash flooding or road overflow. SERVPRO Northwest Long Beach operate a 24-hour emergency call line alongside a rapid response unit to help you should you experience property flooding or need emergency repair.

As a standard, we offer our community emergency board-ups as well as industrial-scale water removal equipment like gas-powered pumps and truck-mounted extraction units. We commit to arrange a service within one hour of your call and arrive onsite within just four or less. As always, you can rely on us to provide qualified technicians to help cleanup and restore your home or your business in an emergency. Our owner, Henry Sonboli has over 10-years’ experience in restoration and can coordinate with your adjuster to remain in the budget for a seamless effort from inspection to completion. For free estimate contact us at 562-506-4992.