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Although no one WANTS to have an insurance claim, the truth is...

10/9/2018 (Permalink)

General Although no one WANTS to have an insurance claim, the truth is... Share your gratitude with FREE access to the festivities on October 25th!

Although no one WANTS to have an insurance claim, the truth is a Policy is your shield in the event of an unwelcome incident.

The time and energy that it takes to educate prospective policy holders to choose the best for their unique lifestyle and property is hard work, not to mention the facilitation and project management involved when a claim is opened.

Although no one WANTS to have an insurance claim, the professionals are prepared to serve if it comes to it.

SERVPRO of Northwest Long Beach aims to support the Insurance Claims Professionals in all ways possible, to aide YOU and your property in the event the unexpected strikes!

In appreciation to all the hardworking professionals, SERVPRO of Northwest Long Beach will be a Sponsor of the 2018 All Claims Golf Invitational and Claims Professionals Appreciation Night, held at Coyote Hills Golf Course in beautiful Fullerton, California on October 25th.

If you are a Property Adjuster/Claims Professional, you are invited to attend for FREE, simply RSVP.

(click HERE for flyer with full details to RSVP)

If you would like to extend appreciation to a known Property Adjuster/Claims Professional, simply forward this invitation to them.
Share your gratitude with FREE access to the festivities on October 25th!

Should they like to enjoy a game of golf, we can accommodate them for free too, simply contact Liz with SERVPRO directly.

What is Property Restoration?

9/13/2018 (Permalink)

General What is Property Restoration? What is Property Restoration?

What is Property Restoration?

Property restoration is a sensitive process that requires proper training and education, all while maintaining compliance. The dictionary definition of restoration describes it as the action of returning something to a former owner, place, or condition…

SERVPRO is usually the first responder following significant damage to a home from water damage and fires, flood, sewage backup and other major events.

SERVPRO’s job is to clean up the mess and to preserve and protect the home and its contents to avoid further damage.

Ask about our FREE Emergency Stabilization and or Inspections.

Signal Hill’s Community Emergency Response Team Training

8/7/2018 (Permalink)

Henry Sonboli (President of Northwest Long Beach SERVPRO) attended Signal Hill’s Community Emergency Response Team Training conducted over a 3-day period. 

FEMA’s program conducted by Los Angeles County Fire was a great success connecting us further with the Mayor and community.

Memorably connecting us to emergency response, enjoying public recognition, continuing education sessions and community exercises keep us engaged and visible to the City Staff, residents, and businesses. 

Tips to a Safe & Successful 4th of July

6/18/2018 (Permalink)

During the 4th of July, family and friends gather around for food, festivities, and fun. However, dangers such as fireworks, sparklers, bonfires, and barbeques become a possibility during this time. 

When building a bonfire, only use dry material and make sure that all debris is at least 10 feet away.  To extinguish a fire, pour water on all embers until the hissing sounds stop. Remember to keep a fire extinguisher nearby when dealing with bonfires or grills, and always keep children and animals away from these areas.

While most kids love playing with fireworks, it is important to never toss or throw the fireworks. If dealing with fireworks, please consider the following safety tips and suggestions.

  • Wear protective eye and hand gear
  • Never carry fireworks in your pockets
  • Always have a bucket of water nearby
  • Keep unused fireworks in a closed box
  • Make sure all spectators are 25 to 40 feet away

We hope these tips well help you have a wonderful, fun and safe holiday!

If you do have a fire know that SERVPRO of Northwest Long Beach is a call a way to come and

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?

Call Us Today – 562-506-4992

Business Fire Prevention Tips

6/11/2018 (Permalink)

Here are some tips you can use to help keep employees and co-workers safe by preventing a fire from breaking out at your place of business.

There are many threats to a business owners livelihood – some preventable and others not. While not every fire can be prevented, there are some steps you and your employees can take to reduce the risk of a fire starting in the workplace.

- For starters, never overload an electrical outlet or power strip.

- Another way to reduce the risk of a fire is to keep flammable material and chemicals away from electrical outlets, power strips, and areas that experience higher-than-normal levels of heat, such as an oven or water heater.

- Excess clutter can act as fuel for a fire and help it spread to other areas.

Always keep entry and exit points clear as well as electrical panels and avoid blocking off fire extinguisher, fire alarms and fire sprinklers.

Of course, no amount of preparation and care can prevent office fires 100% percent of the time. Because of this, we strongly urge you to develop a fire preparedness plan and rehearse it once a month with your employees. In addition, making sure everyone in the office knows how to use a fire extinguisher (and knows where they are located) is crucial in the event that a fire does occur.

About SERVPRO of Northwest Long Beach

SERVPRO of Northwest Long Beach specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Storm Damage Cleanup

6/8/2018 (Permalink)

Winter storms can have a crippling effect on the inhabitants of a community. Whatever the season; whatever the disaster; you must be prepared. Evacuate if necessary and brace yourself. Once the storm hits there’s not much you can do. Hopefully, you and your loved ones have made it out with minimal injuries. Now, you must prepare for storm damage cleanup.

Winter storm damage

Winter can bring on some frigid weather which can freeze pipes and cause them to burst. The result can be extensive water damage. Outdoor pipes most likely to freeze can be outdoor hose bibs, swimming pool/hot tub supply lines and water sprinkler lines. Interior pipes in unheated or inadequately heated areas include those in basements, crawl spaces, attics and garages. Make sure to look at these when inspecting your home. Roof damage is also an issue since snow and ice can damage gutters and roofs.

Getting help with storm damage cleanup

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Have Storm or Flood Damage? Call Us Today 562-506-4992

Mold In The Workplace

6/4/2018 (Permalink)

Mold can grow virtually anywhere and generally is not a problem. However, issues arise when mold grows indoors.

Mold in the workplace can result in health problems and can cause significant damage to a workplace as well. As a significant location in your life, the workplace would highly benefit from mold testing.

Scientific research on the health effects of mold exposure is ongoing, but some facts are known. Mold exposure may cause allergic reactions; skin or mucosal infections; asthma attacks; and skin, eyes, nose and throat irritation, according to the Occupational Safety & Health Administration.

To help prevent mold growth in buildings, be on the lookout for water damage, leaks or excessive moisture, and be sure to clean up all spills immediately.


If you suspect mold in your workplace, ask yourself these questions:

  • Is there visible water damage anywhere?
  • Are there building materials around that have been wet for more than two days?
  • Does the building have pre-existing moisture issues?
  • Are workers complaining of musty or moldy smells?
  • Is anyone reporting health problems that could be associated with mold?

OSHA recommends a number of tips to help prevent mold in your workplace, including:

  • Repair any plumbing problems immediately.
  • Keep your building’s humidity level below 70 percent.
  • Regularly inspect your building’s HVAC system.
  • Ensure adequate drainage is around your building.
  • Keep vents for moisture-creating appliances on the outside of the building.

About Our Mold Remediation Services

SERVPRO of Northwest Long Beach specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – 562-506-4992

Why do I need to call a professional after there has been a Storm?

6/1/2018 (Permalink)

You come home from work after it had been storming all day and find that there is about an inch of standing water on your basement floor. Immediately you begin grabbing as many towels as you can and begin ringing them out into a bucket. You start opening up windows, you grab a fan to help dry up the water. You can’t get the job done fast enough. You think to yourself, “Can I do this myself or should I call for help?”

When a home is not properly cleaned after floodwaters have occurred and a person attempts to fulfill the job themselves without the help of a professional it can end in more harm than good. Often times the cleaning, drying, and disinfecting processes aren’t done correctly which can result in leaving your home as an unhealthy and potentially moldy environment.

 It is unfortunately not a time to try to do the job alone. Here are a few reasons why calling a professional is best rather doing it yourself:

  • Flood water is contaminated
  • Gravity pulls water
  • Beware of mold
  • Equipment is essential

SERVPRO of Northwest Long Beach is trained to clean, dry and disinfect your home in a way that leaves it free from contamination and mold. So, rewind! When you walk into your home and head down to your basement and come across standing water you will not attempt the job on your own. In fact, you will not let another moment go by without calling SERVPRO of Northwest Long Beach to get the job done right. You may attempt to soak up some of the water but it is after you have alerted us at SERVPRO of Northwest Long Beach and will be on our way to rescuing your home from water damage and a major outbreak of mold. Protect your home, protect your family and if you come across the horror of floodwaters invading your home, make the choice to call.

Have Storm or Flood Damage? Call Us Today 562-506-4992

Safety Tip – Fire Extinguishers in the Home

5/28/2018 (Permalink)

Cooking fires are the number one cause of home fires and fire injuries. The National Fire Protection Association (NFPA) reports that 3 out of 10 house fires start in the kitchen. It is recommended to keep a fire extinguisher in or near the kitchen area.

You want to make sure it is a good size that it is large enough to handle a small fire in your home, but not so large that it is difficult to handle. You want to make sure it is a multi-purpose extinguisher that can handle almost any house fire situation. We recommend an ABC rated extinguisher. What does ABC mean?

  • Class A: for ordinary combustible materials, paper, wood, and most plastics
  • Class B: for flammable or combustible liquids
  • Class C: for electrical equipment

If you don’t take a training course for operating a fire extinguisher, remember these few steps using the acronym PASS: Pull, Aim, Squeeze and Sweep.

  • Pull the pin. Hold the extinguisher with the nozzle pointing away from you and release the locking mechanism.
  • Aim low. Point the extinguisher at the base of the fire.
  • Squeeze the lever slowly and evenly.
  • Sweep the nozzle from side-to-side.
  • If the fire re-ignites, repeat the last 3 steps.

Now that you have your new fire extinguisher and know how to operate it, make sure to store it in a readily accessible area such as a kitchen cabinet. Remember, your fire extinguisher is a good first response to a fire in your home but be sure to call your local fire department and have a fire escape plan if the fire gets out of control.

Have Questions about Fire, Smoke, or Soot Damage? Call Us Today – 562-506-4992

Mold Testing and Inspection

5/23/2018 (Permalink)

How Does Mold Testing and Inspection Work?

Once you see signs of mold and contact SERVPRO of Northwest Long Beach for an appointment then a qualified inspector from a 3rd-party lab is then scheduled to perform the mold testing and inspection. We will schedule him at a date and time that is convenient for you.  

The Inspection Begins                                                

Once he has the information he needs, the inspector will begin a thorough investigation of the area/surrounding areas that shows signs of mold, he will also take samples for two mold tests. The tests could be a swab of a surface that has visual mold, samples taken from the air, or a combination of both. The inspector will decide which would be more beneficial in diagnosing any possible mold issue in your home.

On To The Lab

Once the mold testing and inspection is complete, the test results will be sent to SERVPRO of Northwest Long Beach within 24 – 48 hours after they receive them.

And The Result Is: We Are Here For You

Upon receiving your lab results and the inspector’s completed report, we at SERVPRO of Northwest Long Beach will contact you. We will offer suggestions on how to deal with any moisture issues and help you put together a plan for the mold removal. The SERVPRO of Northwest Long Beach team will be with you every step of the way. We will be there from beginning to completion and anytime you need us after that. We are truly dedicated to providing a safe and healthy environment for you and your family.

If You See Signs of Mold, Call Us Today – 562-506-4992.