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Storm damage in Long Beach, CA

7/9/2020 (Permalink)

Storm Storm safety

When you are out enjoying gorgeous summer weather, having the day interrupted by thunderstorms is quite an inconvenience—but it can be extremely dangerous, as well. Any thunderstorm, even the quick ones associated with summer heat, can cause serious damages to those in their path.

Because these storms often happen with little notice, we have assembled some tips to help you be storm-smart no matter where you are.

Be Storm-Smart No Matter Where You Are

Know your options for shelter. If it is clear that a storm is on the way and you are still safely at home, staying put until the threat passes is the safest thing to do. However, the nature of these storms do not always lend themselves to this. If you are caught out and about, your car can be used for shelter to protect you—simply cut off the engine and avoid touching metals in the vehicle.

Practice electrical safety. If lightning strikes the building you are in, the charge will typically travel through the electrical wires on its way to the ground, which can lead to a power surge. Power surges can ruin electronics and lead to dangerous sparking that can cause fires. The best thing to do is unplug everything when you know a storm is incoming, but installing surge protectors at home and at work can protect your items when this is not a possibility.

Avoid direct contact with concrete. If you are seeking shelter in a structure, concrete buildings might seem like the safest place to be. It is important to realize that these, too, can pose a threat, as metals within the concrete can still transmit an electrical charge if lightning strikes the building. If you are in a concrete building, be sure to avoid any direct contact with floors and walls to avoid harm.

Stay indoors for at least 30 minutes. When your day is interrupted by a sudden storm, it is normal to be antsy to get back outside. It is important to follow officials’ recommendations, however—because lightning is able to travel distances of up to 25 miles in order to strike, wait 30 minutes from the last clap of thunder before you head back out.

If your home sustains damage due to a storm, you can count on us to help. Contact us at any hour to learn more about our storm restoration process.

Certified: SERVPRO Cleaned

7/9/2020 (Permalink)

COVID-19 cleaned Certified: SERVPRO Cleaned

As we move further into July, many businesses are starting to reopen again and have begun welcoming staff and the public back. Things may be feeling like they’re somewhat going “back to normal,” but that does not mean the COVID-19 pandemic is over. The CDC is still urging both businesses and individuals to continue maintaining safety precautions in order to reduce risk and prevent a second wave of COVID-19 from spreading.

For some, it’s allowing employees to continue to work from home for the remainder of the year. For others, it’s implementing a phased approach of reintroducing both employees and customers to their business environment. For all, a plan that involves a high standard of cleanliness and sanitation is of the utmost importance. Transparency and clear communication of reopening plans, both internally and externally, is proving to be critical for success and support during these trying times.

Why SERVPRO Northwest Long Beach

6/16/2020 (Permalink)

Commercial Mold Power plant with mold problem after heavy rain.

If you have ever had a disaster in your home whether it was flooding and water damage, fire or smoke damage, discovering mold in a hidden corner, or you have a bat infestation in your attic you might wonder who among all the restoration and clean up companies to call. SERVPRO has over 38 years of experience, highly trained certified technicians, 24-hour emergency service, locally owned and operated, and a trusted leader in the restoration industry.  If you don’t believe SERVPRO is the best check it out these testimonials left by some of our customers.

One week ago, Miguel and Moses from SERVPRO came to our house to eradicate a mold issue. They were very professional, knowledgeable, and extremely courteous. They went the extra mile to do a great job and they provided us with the best customer service we could have asked for. Thank you again for the help!

These guys are great! Any emergency is not too large for this SERVPRO of Northwest Long beach and Signal Hill, CA. 24/hrs. A day 360 days a year they are here for you.

Henry and his team are so kind, efficient and skillful. Highly recommend them. We had a leak in the upstairs bathroom that completely damaged the ceiling of the kitchen below and they came in with a plan and took charge in the best way!

I am very glad to share on our experience with SERVPRO of Northwest Long Beach. We had a newly discovered mold situation in our house and knew that SERVPRO was a leader in taking care of these situations. I called SERVPRO of Northwest Long Beach because of it's location to our home. Our first contact was Henry, Crew Chief, who was very knowledgeable and patient in relaying what the process was and what would be needed to proceed. From there, everyone we came in contact with regarding scheduling and accommodating what was needed to be done was incredible with our questions and making sure we understood and that we were comfortable with the process. The work has been completed. We are very appreciative that SERVPRO kept the work area contained and neat. They were very professional in the cleanup and conscious in ensuring that everything was taken care of throughout this process. I would highly recommend SERVPRO of Northwest Long Beach.

Hose fire recovery

6/10/2020 (Permalink)

Fire Recovery Fire Damage

Though having a fire safety plan is the most important thing to consider for your household, knowing how you will navigate the stress of the recovery process is also important to consider.

Keeping yourself safe and organized is the most important thing, and to help reduce the stress, we have put together our top tips for recovering from a household fire.

Top Tips for Recovering From a Household Fire

Prepare yourself for what to expect. The damage from house fires is always unique, but it can be shocking to see if you are not expecting it. Making sure you are aware of the fact that smoke and soot can travel extreme distances throughout your home and that firefights can often lead to broken glass or holes in walls will help you know what to expect before you go in.

Wait to enter your home. It is a natural reaction to want to immediately assess and begin mitigating the damage, but you should never go back into a building after a fire until officials have deemed it safe. Damaged buildings can be hazardous as their structures may have been compromised, so going back in prematurely can put you at further risk.

Contact your insurance company. Insurance companies all vary on how they handle claim filing, which is why it is important to get in touch with yours early on to understand the process and maximize your claim.

Document the damages. Keeping thorough documentation of the damages will help you stay organized throughout the whole process, which will be helpful for you and for your insurance company. We recommend going room by room and taking photos of the damages, and making a detailed inventory list so you do not accidentally forget something in the complications of the process.

Contact your restoration company. Experiencing a fire in your home is a traumatic event for your family, which is why we recommend working with a reputable restoration company so you can return back to normal as quickly as possible. Knowing you can count on the company you have chosen will help you stress less throughout the entire process and enjoy your home once again once it is restored.

If your home is damaged in a house fire, you can count on us to help you. Get in touch at any hour for a quick response with SERVPRO of Northwest Long Beach.

Review from our client

6/2/2020 (Permalink)

Water damage from neighbor Water damage from neighbor above.

I had water damage from a condo unit above mine and SERVPRO, Henry, came to my rescue. They were very timely in beginning the repairs and water clean up. Miguel was extremely helpful in providing pictures for my insurance and making sure that the entire damage was dried and restored. It was major damage and it took a few weeks from the day they showed up to the day it was finished. I will definitely keep them in mind for future issues.

Before Severe Weather Strikes

5/21/2020 (Permalink)

Storm Warning Storm Warning

When severe weather rolls through, it can be fierce and devastating to everything that is in its path. While it can be tempting to disregard showers as just another part of warm weather, any time there is thunder, there is a potential for more serious damages to occur. It is important to take severe weather seriously and prepare in advance for it to occur so you can stay safe.

By having an understanding of weather alerts, making sure you have provisions on hand and ensuring you have access to important updates, you can significantly increase your safety and know for certain that you are prepared.

Have an Understanding of Weather Alerts

The good thing about weather alerts is that they are a concise way to get much-needed information, but only if you understand what the commonly used terms mean. A severe weather watch indicates that while severe weather is possible, it has not yet begun in the area. For a severe weather warning, however, that means that there is severe weather actively occurring and everyone in its path should seek shelter.Make Sure You Have Provisions on Hand

Before a storm rolls through and forces you to hunker down, make sure you have the necessary provisions and supplies on hand to stay safe. Electricity is often the first thing to go in severe weather, so flashlights and batteries are a must. Additionally, having food and water is a good idea, as well as a stocked first-aid kit. Having a household safe area is also wise—generally a closet or hallway is recommended as a spot to shelter in place.

Ensure You Have Access to Important Updates

Because we are so dependent on cell phones for updates about what is going on in the world, they are generally our primary method of receiving weather updates as well. When things turn severe, however, they are not always the best solution. Not only can power be knocked out during severe weather, but the cell and data reception will often become spotty or nonexistent. Ensuring you have access to these pertinent alerts by purchasing something like a NOAA Weather Radio is a smart way to give your safety a boost.

If your home has been impacted by storm damage, we are here for you. You can contact us 247 to get a quick response to your home’s damages.

Storm damage in Long Beach, CA

5/12/2020 (Permalink)

Storm damage Long Beach California during last storm.

Falling trees, fire, high wind and hail storms often cause damage to roofing and other vulnerable parts of your property. Safety should always be your primary concern to prevent storm damage to your business.

  • Roofing. The best way to prevent unnecessary damages is to ensure that your roof is in the best shape possible before storm season hits. After a storm, any initial roof assessment should be completed from the ground as you want to make sure you are safe. If you suspect damage to your shingles or structure, contact a professional immediately. Make sure everyone vacates the premises in the event of major roof damage. 
  • Landscaping. Before the stormy season, have your landscaping trimmed back and remove all dead or dying vegetation. This will help to lessen the risk of flying branches or falling trees. 
  • Walkways. Heavy storms can undercut walkways, making them dangerous for pedestrians, and that’s something you definitely want to avoid. Have them updated and strengthened before heavy weather, and take a good look at them after a storm moves through the area. If you need a second pair of eyes, call a professional storm damage cleanup company for help. 

Storms and inclement weather can bring wind damage, heavy rain, and flooding that can devastate any business in a matter of minutes. There’s never a convenient time for flooding or water damage to strike, and storms don’t just strike during regular business hours; that’s why SERVPRO of Northwest Long Beach Professionals offer 24-hour emergency service 365 days of the year. Help is on the way! 562-506-4992

Storm damage in Long Beach, CA

5/8/2020 (Permalink)

Storm damage Storm in Long Beach

Many destructive impacts can come out of a single winter storm. Are you prepared for the coming winter? The array of hazards that can come from a winter storm are sometimes countless.

  • Ice: Accumulations of a half inch or more, because of it's weight can cause widespread destruction and power outages and can have a crippling impact. 
  • Wet Snow: Much like ice accumulation, wet snow adds extra weight and stress, increasing the chance of damage. Moist snow sticks easily to trees and power lines.
  • Snow on Roofs: Several feet from one or multiple storms accumulating on a roof can add stress, causing them to collapse.
  • Flooding After the Snow: A rapid warm-up or rain following a winter storm with an expansive snow pack can set the stage for major flooding.

Melting snow and ice after a storm can also cause damage to the inside of your home or business. Call the professionals at SERVPRO of Quincy to assess the situation and put you to Pre-Winter condition, "Like it never even happened."

Carpet cleaning and deodorization.

3/28/2020 (Permalink)

Carpet cleaning in Long Beach, CA Carpet cleaning and deodorization due to dog urination in Long Beach, CA

My family and I recently moved to Signal Hill and installed new carpet throughout our home.  We have two family pets and one is an elderly rescue dog. Our dog has accidentally urinated through out the downstairs carpet causing a horrible odor.

I called SERVPRO because of their reputation for professionalism, service and results. This location did not disappoint! They were on time, professional and were able to answer all my questions and offer solutions for a very reasonable price.

My carpets seem new again and the odor is gone. I would definitely use them again and recommend them to anyone

Determine Your Business’ Disaster Preparedness levels

3/23/2020 (Permalink)

Water damage travels fast Water damage in commercial building in Long Beach, California.
Your Commercial Insurance Coverage

Did you know that general commercial insurance policies do not typically cover the extensive damages a disaster can cause? There are many things that are usually not covered, such as damages from flooding and lost revenue due to damages, and even things that are in the policy are often not fully covered due to cost. It is smart to know exactly what your policy does and does not extend to so you can purchase necessary protections where appropriate.

Your Emergency Plan and Supply Kit

If a natural disaster is imminent, there may only be moments to react—but if you have a plan in place, you will know exactly what to do. Planning ahead can keep you and your staff much safer as everyone will be familiar with the steps to take. Be sure you know exactly how to evacuate, if that is appropriate for the situation, and also make a point to stock an office emergency supply kit in case you must await help at your business.

Your Plan for Restoration and Recovery

Knowing how you will tackle the restoration process in advance is the best way to reduce the time your business must remain closed following a disaster. Do not wait until a disaster has happened to research commercial restoration companies—instead, plan ahead so you can place the call right away. Also be sure to look into the disaster relief loans from the Small Business Administration, which provide financial assistance for your recovery.

If your business has been impacted by a disaster, you can contact us 247 for guidance on how to begin the commercial restoration process.