Recent Posts

Review from our client

6/2/2020 (Permalink)

Water damage from neighbor Water damage from neighbor above.

I had water damage from a condo unit above mine and SERVPRO, Henry, came to my rescue. They were very timely in beginning the repairs and water clean up. Miguel was extremely helpful in providing pictures for my insurance and making sure that the entire damage was dried and restored. It was major damage and it took a few weeks from the day they showed up to the day it was finished. I will definitely keep them in mind for future issues.

Before Severe Weather Strikes

5/21/2020 (Permalink)

Storm Warning Storm Warning

When severe weather rolls through, it can be fierce and devastating to everything that is in its path. While it can be tempting to disregard showers as just another part of warm weather, any time there is thunder, there is a potential for more serious damages to occur. It is important to take severe weather seriously and prepare in advance for it to occur so you can stay safe.

By having an understanding of weather alerts, making sure you have provisions on hand and ensuring you have access to important updates, you can significantly increase your safety and know for certain that you are prepared.

Have an Understanding of Weather Alerts

The good thing about weather alerts is that they are a concise way to get much-needed information, but only if you understand what the commonly used terms mean. A severe weather watch indicates that while severe weather is possible, it has not yet begun in the area. For a severe weather warning, however, that means that there is severe weather actively occurring and everyone in its path should seek shelter.Make Sure You Have Provisions on Hand

Before a storm rolls through and forces you to hunker down, make sure you have the necessary provisions and supplies on hand to stay safe. Electricity is often the first thing to go in severe weather, so flashlights and batteries are a must. Additionally, having food and water is a good idea, as well as a stocked first-aid kit. Having a household safe area is also wise—generally a closet or hallway is recommended as a spot to shelter in place.

Ensure You Have Access to Important Updates

Because we are so dependent on cell phones for updates about what is going on in the world, they are generally our primary method of receiving weather updates as well. When things turn severe, however, they are not always the best solution. Not only can power be knocked out during severe weather, but the cell and data reception will often become spotty or nonexistent. Ensuring you have access to these pertinent alerts by purchasing something like a NOAA Weather Radio is a smart way to give your safety a boost.

If your home has been impacted by storm damage, we are here for you. You can contact us 247 to get a quick response to your home’s damages.

Storm damage in Long Beach, CA

5/12/2020 (Permalink)

Storm damage Long Beach California during last storm.

Falling trees, fire, high wind and hail storms often cause damage to roofing and other vulnerable parts of your property. Safety should always be your primary concern to prevent storm damage to your business.

  • Roofing. The best way to prevent unnecessary damages is to ensure that your roof is in the best shape possible before storm season hits. After a storm, any initial roof assessment should be completed from the ground as you want to make sure you are safe. If you suspect damage to your shingles or structure, contact a professional immediately. Make sure everyone vacates the premises in the event of major roof damage. 
  • Landscaping. Before the stormy season, have your landscaping trimmed back and remove all dead or dying vegetation. This will help to lessen the risk of flying branches or falling trees. 
  • Walkways. Heavy storms can undercut walkways, making them dangerous for pedestrians, and that’s something you definitely want to avoid. Have them updated and strengthened before heavy weather, and take a good look at them after a storm moves through the area. If you need a second pair of eyes, call a professional storm damage cleanup company for help. 

Storms and inclement weather can bring wind damage, heavy rain, and flooding that can devastate any business in a matter of minutes. There’s never a convenient time for flooding or water damage to strike, and storms don’t just strike during regular business hours; that’s why SERVPRO of Northwest Long Beach Professionals offer 24-hour emergency service 365 days of the year. Help is on the way! 562-506-4992

Storm damage in Long Beach, CA

5/8/2020 (Permalink)

Storm damage Storm in Long Beach

Many destructive impacts can come out of a single winter storm. Are you prepared for the coming winter? The array of hazards that can come from a winter storm are sometimes countless.

  • Ice: Accumulations of a half inch or more, because of it's weight can cause widespread destruction and power outages and can have a crippling impact. 
  • Wet Snow: Much like ice accumulation, wet snow adds extra weight and stress, increasing the chance of damage. Moist snow sticks easily to trees and power lines.
  • Snow on Roofs: Several feet from one or multiple storms accumulating on a roof can add stress, causing them to collapse.
  • Flooding After the Snow: A rapid warm-up or rain following a winter storm with an expansive snow pack can set the stage for major flooding.

Melting snow and ice after a storm can also cause damage to the inside of your home or business. Call the professionals at SERVPRO of Quincy to assess the situation and put you to Pre-Winter condition, "Like it never even happened."

Carpet cleaning and deodorization.

3/28/2020 (Permalink)

Carpet cleaning in Long Beach, CA Carpet cleaning and deodorization due to dog urination in Long Beach, CA

My family and I recently moved to Signal Hill and installed new carpet throughout our home.  We have two family pets and one is an elderly rescue dog. Our dog has accidentally urinated through out the downstairs carpet causing a horrible odor.

I called SERVPRO because of their reputation for professionalism, service and results. This location did not disappoint! They were on time, professional and were able to answer all my questions and offer solutions for a very reasonable price.

My carpets seem new again and the odor is gone. I would definitely use them again and recommend them to anyone

Determine Your Business’ Disaster Preparedness levels

3/23/2020 (Permalink)

Water damage travels fast Water damage in commercial building in Long Beach, California.
Your Commercial Insurance Coverage

Did you know that general commercial insurance policies do not typically cover the extensive damages a disaster can cause? There are many things that are usually not covered, such as damages from flooding and lost revenue due to damages, and even things that are in the policy are often not fully covered due to cost. It is smart to know exactly what your policy does and does not extend to so you can purchase necessary protections where appropriate.

Your Emergency Plan and Supply Kit

If a natural disaster is imminent, there may only be moments to react—but if you have a plan in place, you will know exactly what to do. Planning ahead can keep you and your staff much safer as everyone will be familiar with the steps to take. Be sure you know exactly how to evacuate, if that is appropriate for the situation, and also make a point to stock an office emergency supply kit in case you must await help at your business.

Your Plan for Restoration and Recovery

Knowing how you will tackle the restoration process in advance is the best way to reduce the time your business must remain closed following a disaster. Do not wait until a disaster has happened to research commercial restoration companies—instead, plan ahead so you can place the call right away. Also be sure to look into the disaster relief loans from the Small Business Administration, which provide financial assistance for your recovery.

If your business has been impacted by a disaster, you can contact us 247 for guidance on how to begin the commercial restoration process.

Water Mitigation in Long Beach California

3/23/2020 (Permalink)

Water Pipe Burst In the crawl space repairing the busted pipe in Long Beach California

I had a water pipe burst in my house back in June. Initially had another mitigation company come as per recommendations from my plumber. Well that was a mistake. Then I was referred to SERVPRO. Which was a provider that worked with my insurance company. WOW. What a difference in work ethics. They came on time. Left on time. Cleaned up properly. Always called me to let me know when they would be coming. And tried everything to help save my walls and floors. Can not say enough about their hard work and professionalism. I recommend SERVPRO to all and next time I would not waist my time with any other company. Let's hope there is not going to be a next time. 

Lessening Fire Risks as a Business Owner

2/20/2020 (Permalink)

Lessening Fire Risks as a Business Owner Fire damage in your business

Planning for the unpredictable is an important part of owning your own business, especially in regards to planning for emergencies such as fires. A fire can devastate a business if it is not adequately prepared, but a little bit of fire safety can drastically reduce the associated risks. Making sure that your business is following fire safety protocols is essential to mitigating the likelihood of a fire occurring.

Performing fire safety planning ahead of time by adhering to codes, identifying risks and preparing employees will help make sure that you and your staff are safer and help you recover in a fire’s aftermath. Commercial fires can happen at any time, so planning for a variety of scenarios is key.

Tips to Reduce Your Business’ Fire Risks

Follow code guidelines and inspection schedules. Knowing fire safety codes for businesses set up by the National Fire Protection Association is a great launching point for fire safety. Inspecting equipment on schedule and adhering to the other fire safety standards is an extremely important part of fire risk reduction that should be taken seriously.

Identify your specific risks. Not every business has the same fire risk profile as others, meaning it is important to be aware of the things specific to your business that might increase the likelihood of a fire. Consider equipment and supplies that could be fire starters and make sure you have contingency plans in place surrounding these items.

Create (and practice) a fire evacuation plan. Fire alarms can quickly cause a panic among employees who are not adequately prepared, so if you have on-site staff, it is important to get ahead of this. Hosting regular fire escape drills will solidify the evacuation plan in everyone’s mind so that they are able to react quickly and calmly in a real world fire event.

Have regular fire safety seminars with staff. Drills are a wonderful place to start, but general fire tips should also be reviewed often. Helping staff know how to increase their fire safety throughout their daily routines will reduce your chances of experiencing a fire to begin with and make sure everyone feels more prepared.

If your business has experienced a fire, we’re here 247 to respond and begin restoration. Call us today to learn how we can help you.

Household Fire Safety Tips

1/23/2020 (Permalink)

Household Fire Safety Tips Household Fire Safety Tips

A house fire can happen in an instant, causing unprecedented devastation and loss. While there are many reasons a house fire can break out, quite a few of the common causes are fully preventable, provided some fire safety knowledge is implemented around the house.

To help households stay safe from fires and prepare for what they will do in a worst-case scenario, we wanted to take the time to put some of the most pressing fire safety tips in one place so they are easily accessible for local families.

The Most Important Tips for Fire Safety

Frequently Check Smoke Detectors. Installing smoke alarms in bedrooms and on every floor of the house is one of the best fire safety decisions one can make. By having these in the home and testing them monthly to ensure they are operational, you can dramatically decrease your fire risk.

Have a Fire Escape Plan. Creating a plan for what to do if a fire alarm sounds is the next step in fire safety. All rooms should have two designated exits, and family members should know where to meet up with one another after they escape.

Know How to Operate a Fire Extinguisher. Buying and learning how to operate a fire extinguisher is a great way to prepare for putting out a fire before it becomes a disaster. Make sure to research the different classes so you are getting the one that will best suit your family’s needs.

Never Leave Flames Unattended. There are many objects in the home that use open flames, such as fireplaces and stovetops. It is important to never forget that these can pose a fire risk—any open flame can travel in an instant, leading to a situation that can grow out of hand if there is no one nearby.

Keep a Closed-Door Policy. A fire that starts in the night will typically be the most dangerous because of the reduction in reaction time for those who are asleep. Keeping bedroom doors closed at night is one of the safest things to do, as it can slow down the flames’ spread dramatically and give everyone more time to escape.

If you’d like to learn more about protecting yourself from a house fire and how our restoration services can help you recover, get in touch today to learn more.

Stopping Water Damage

1/8/2020 (Permalink)

Stopping Water Damage From Appliances Stopping Water Damage From Appliances

The occurrence of water damage to the home can cause major issues regardless of what the source is, but water damage that goes unnoticed for a long period of time can create compounding issues.

Common household appliances are some of the worst culprits of this—making it so important for homeowners to do regular checks to cover all their bases.

Water Damage-Causing Appliances

Hot Water Heater
Hot water heaters are built to last for up to 15 years, but can often begin leaking and require repairs long before this. As the hoses and seals begin to break down with time, it becomes vital to check on the water heater often to watch for any leaks that could become an issue.

Refrigerator
Because refrigerator water lines typically run between the unit and the wall, making a point to check for leaks is important. Without pulling the refrigerator from the wall, many leaks would be impossible to notice, leading to large sections of your structure that have sustained water damage for a long period of time. Include checking behind the refrigerator on your home’s seasonal maintenance checklist to ensure any leaks do not go on for too long.

Dishwasher
Dishwashers are similar to refrigerators in that they are rarely moved, and they also utilize a much larger volume of water, which can lead to larger leaks. Insurance coverage is not always applicable to damages from older dishwashers, so catching leaks early is key to preventing being stuck with a large bill.

Washing Machine
The washing machine uses quite a bit of water and is so prone to leaking it is recommended that the hoses are checked on a monthly basis and are replaced at least every five years, even if there are no noticeable leaks or issues present.

Air Conditioner
The HVAC unit will generally create moisture as it runs and drain it away itself. That being said, if there are issues with the water lines or drains, issues can occur. A backup of water can cause damage inside and around your unit before it is even noticed, making it vital to keep up with your scheduled maintenance and to check your unit often during the warmer months.

If your home has been impacted by water damage or you’d like to put a plan in place in case it happens to you, contact us to learn how we can help.