Recent Posts

Carpet cleaning and deodorization.

3/28/2020 (Permalink)

Carpet cleaning in Long Beach, CA Carpet cleaning and deodorization due to dog urination in Long Beach, CA

My family and I recently moved to Signal Hill and installed new carpet throughout our home.  We have two family pets and one is an elderly rescue dog. Our dog has accidentally urinated through out the downstairs carpet causing a horrible odor.

I called SERVPRO because of their reputation for professionalism, service and results. This location did not disappoint! They were on time, professional and were able to answer all my questions and offer solutions for a very reasonable price.

My carpets seem new again and the odor is gone. I would definitely use them again and recommend them to anyone

Determine Your Business’ Disaster Preparedness levels

3/23/2020 (Permalink)

Water damage travels fast Water damage in commercial building in Long Beach, California.
Your Commercial Insurance Coverage

Did you know that general commercial insurance policies do not typically cover the extensive damages a disaster can cause? There are many things that are usually not covered, such as damages from flooding and lost revenue due to damages, and even things that are in the policy are often not fully covered due to cost. It is smart to know exactly what your policy does and does not extend to so you can purchase necessary protections where appropriate.

Your Emergency Plan and Supply Kit

If a natural disaster is imminent, there may only be moments to react—but if you have a plan in place, you will know exactly what to do. Planning ahead can keep you and your staff much safer as everyone will be familiar with the steps to take. Be sure you know exactly how to evacuate, if that is appropriate for the situation, and also make a point to stock an office emergency supply kit in case you must await help at your business.

Your Plan for Restoration and Recovery

Knowing how you will tackle the restoration process in advance is the best way to reduce the time your business must remain closed following a disaster. Do not wait until a disaster has happened to research commercial restoration companies—instead, plan ahead so you can place the call right away. Also be sure to look into the disaster relief loans from the Small Business Administration, which provide financial assistance for your recovery.

If your business has been impacted by a disaster, you can contact us 247 for guidance on how to begin the commercial restoration process.

Water Mitigation in Long Beach California

3/23/2020 (Permalink)

Water Pipe Burst In the crawl space repairing the busted pipe in Long Beach California

I had a water pipe burst in my house back in June. Initially had another mitigation company come as per recommendations from my plumber. Well that was a mistake. Then I was referred to SERVPRO. Which was a provider that worked with my insurance company. WOW. What a difference in work ethics. They came on time. Left on time. Cleaned up properly. Always called me to let me know when they would be coming. And tried everything to help save my walls and floors. Can not say enough about their hard work and professionalism. I recommend SERVPRO to all and next time I would not waist my time with any other company. Let's hope there is not going to be a next time. 

Lessening Fire Risks as a Business Owner

2/20/2020 (Permalink)

Lessening Fire Risks as a Business Owner Fire damage in your business

Planning for the unpredictable is an important part of owning your own business, especially in regards to planning for emergencies such as fires. A fire can devastate a business if it is not adequately prepared, but a little bit of fire safety can drastically reduce the associated risks. Making sure that your business is following fire safety protocols is essential to mitigating the likelihood of a fire occurring.

Performing fire safety planning ahead of time by adhering to codes, identifying risks and preparing employees will help make sure that you and your staff are safer and help you recover in a fire’s aftermath. Commercial fires can happen at any time, so planning for a variety of scenarios is key.

Tips to Reduce Your Business’ Fire Risks

Follow code guidelines and inspection schedules. Knowing fire safety codes for businesses set up by the National Fire Protection Association is a great launching point for fire safety. Inspecting equipment on schedule and adhering to the other fire safety standards is an extremely important part of fire risk reduction that should be taken seriously.

Identify your specific risks. Not every business has the same fire risk profile as others, meaning it is important to be aware of the things specific to your business that might increase the likelihood of a fire. Consider equipment and supplies that could be fire starters and make sure you have contingency plans in place surrounding these items.

Create (and practice) a fire evacuation plan. Fire alarms can quickly cause a panic among employees who are not adequately prepared, so if you have on-site staff, it is important to get ahead of this. Hosting regular fire escape drills will solidify the evacuation plan in everyone’s mind so that they are able to react quickly and calmly in a real world fire event.

Have regular fire safety seminars with staff. Drills are a wonderful place to start, but general fire tips should also be reviewed often. Helping staff know how to increase their fire safety throughout their daily routines will reduce your chances of experiencing a fire to begin with and make sure everyone feels more prepared.

If your business has experienced a fire, we’re here 247 to respond and begin restoration. Call us today to learn how we can help you.

Household Fire Safety Tips

1/23/2020 (Permalink)

Household Fire Safety Tips Household Fire Safety Tips

A house fire can happen in an instant, causing unprecedented devastation and loss. While there are many reasons a house fire can break out, quite a few of the common causes are fully preventable, provided some fire safety knowledge is implemented around the house.

To help households stay safe from fires and prepare for what they will do in a worst-case scenario, we wanted to take the time to put some of the most pressing fire safety tips in one place so they are easily accessible for local families.

The Most Important Tips for Fire Safety

Frequently Check Smoke Detectors. Installing smoke alarms in bedrooms and on every floor of the house is one of the best fire safety decisions one can make. By having these in the home and testing them monthly to ensure they are operational, you can dramatically decrease your fire risk.

Have a Fire Escape Plan. Creating a plan for what to do if a fire alarm sounds is the next step in fire safety. All rooms should have two designated exits, and family members should know where to meet up with one another after they escape.

Know How to Operate a Fire Extinguisher. Buying and learning how to operate a fire extinguisher is a great way to prepare for putting out a fire before it becomes a disaster. Make sure to research the different classes so you are getting the one that will best suit your family’s needs.

Never Leave Flames Unattended. There are many objects in the home that use open flames, such as fireplaces and stovetops. It is important to never forget that these can pose a fire risk—any open flame can travel in an instant, leading to a situation that can grow out of hand if there is no one nearby.

Keep a Closed-Door Policy. A fire that starts in the night will typically be the most dangerous because of the reduction in reaction time for those who are asleep. Keeping bedroom doors closed at night is one of the safest things to do, as it can slow down the flames’ spread dramatically and give everyone more time to escape.

If you’d like to learn more about protecting yourself from a house fire and how our restoration services can help you recover, get in touch today to learn more.

Stopping Water Damage

1/8/2020 (Permalink)

Stopping Water Damage From Appliances Stopping Water Damage From Appliances

The occurrence of water damage to the home can cause major issues regardless of what the source is, but water damage that goes unnoticed for a long period of time can create compounding issues.

Common household appliances are some of the worst culprits of this—making it so important for homeowners to do regular checks to cover all their bases.

Water Damage-Causing Appliances

Hot Water Heater
Hot water heaters are built to last for up to 15 years, but can often begin leaking and require repairs long before this. As the hoses and seals begin to break down with time, it becomes vital to check on the water heater often to watch for any leaks that could become an issue.

Because refrigerator water lines typically run between the unit and the wall, making a point to check for leaks is important. Without pulling the refrigerator from the wall, many leaks would be impossible to notice, leading to large sections of your structure that have sustained water damage for a long period of time. Include checking behind the refrigerator on your home’s seasonal maintenance checklist to ensure any leaks do not go on for too long.

Dishwashers are similar to refrigerators in that they are rarely moved, and they also utilize a much larger volume of water, which can lead to larger leaks. Insurance coverage is not always applicable to damages from older dishwashers, so catching leaks early is key to preventing being stuck with a large bill.

Washing Machine
The washing machine uses quite a bit of water and is so prone to leaking it is recommended that the hoses are checked on a monthly basis and are replaced at least every five years, even if there are no noticeable leaks or issues present.

Air Conditioner
The HVAC unit will generally create moisture as it runs and drain it away itself. That being said, if there are issues with the water lines or drains, issues can occur. A backup of water can cause damage inside and around your unit before it is even noticed, making it vital to keep up with your scheduled maintenance and to check your unit often during the warmer months.

If your home has been impacted by water damage or you’d like to put a plan in place in case it happens to you, contact us to learn how we can help.

What to do after water damage

12/8/2019 (Permalink)

What to do after water damage;

One of the most damaging and devastating things you can experience as a homeowner is water damage. Whether it is due to flooding, burst pipes, sewer backups, roof damage due to severe storms or a leaky toilet when you are out of town – all can cause major water damage in your home. No matter what the cause, it is important to have a plan of action and know what you should do if your house floods. In fact, taking swift action can significantly improve your ability to reduce the costs of repair. Here’s what you should do after you experience water damage that will help reduce the amount of damage after and will make clean-up and repair easier.

Avoid additional risk;

If the water damage was serious enough for you to have to evacuate your home, be sure you and your family remain safe upon your return. Agencies like the Federal Emergency Management Agency (FEMA) advises that you should check for the following things you’re your return to ascertain if it is safe to occupy your home:

If insured, contact your Insurance Company

No matter if you are experiencing water damage from a flood or leaky toilet, you should contact your insurance company ASAP. In fact, it’s a good idea to have their number in your phone so you are not searching for their contact information during a highly stressful time. Remember, time is of the essence! In cases where flooding is affecting a widespread area, your agent may be handling multiple homeowners (or even their own). If you find yourself having a hard time getting in touch with your agent, contact the insurance company’s headquarters.

Once you are in touch with your insurance representative, the first thing you need to do is disclose the state of your home. Make sure you take diligent notes regarding the conversation and follow their direction about whether to wait for an adjuster to inspect the property before making repairs. You will most likely find new damage that will require multiple conversations, so be sure to document EVERYTHING!

In most cases your insurance company will advise you to contact your local Restoration Company.

We at SERVPRO of Northwest Long Beach are preferred vendor with most Insurance Companies. Our technicians are available 24/7 to assist with any size water damage you may experience.

Water damage in Long Beach California

12/8/2019 (Permalink)

I used SERVPRO of Northwest Long Beach recently to help mitigate some storm-related damage to my home. I was in a tizzy, but Henry and his team made me feel like I was in good hands. They responded quickly and helped prevent any further damage to my home. They also dealt with my property management, keeping them informed and suggesting best practices for how to handle related repairs. All the employees at SERVPRO of Northwest Long Beach were efficient, professional, and friendly. Henry and his team always followed up on what they said they would do. I would very highly recommend them, and they will be the first people I call if I ever have any water-related issues again!

Water damage in Long Beach California

12/8/2019 (Permalink)

I used SERRVPRO of Northwest Long Beach recently to help mitigate some storm-related damage to my home. I was in a tizzy, but Henry and his team made me feel like I was in good hands. They responded quickly and helped prevent any further damage to my home. They also dealt with my property management, keeping them informed and suggesting best practices for how to handle related repairs. All the employees at SERVPRO of Northwest Long Beach were efficient, professional, and friendly. Henry and his team always followed up on what they said they would do. I would very highly recommend them, and they will be the first people I call if I ever have any water-related issues again!

Water damage in Long Beach California

12/1/2019 (Permalink)

Drying wood floor Drying the wood floor.

Water damage in Long Beach California.

 This completely remodeled custom built house had water damage due to pipe leak from the Master Bathroom which penetrated to downstairs Dining Room, Kitchen and the Pantry. The homeowner just finished putting the plank engineered wood floor and emphasized how important it is for us to save them. We at SERVPRO of Northwest Long Beach dispatched our technicians to go out there ASAP and assess the damage. After moisture mapping, we outlined the effected area and our crew start the water remediation. Setting up equipment to save the wood floor was our first priority and due to timely manner response, we managed to salvage the wood floor and start the water remediation to the rest of the dwelling.